My role
Problem
Online
Retail
Marketing
Checkout
Operations
Shop app
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Info.

Ion, part of YC W24, builds AI-native tool that supports teams from ideation to ship production-ready features.

Info.

Ion, part of YC W24, builds AI-native tool that supports teams from ideation to ship production-ready features.

Role.

Launched 3 WebUI assets that refreshed outdated content and drove a 5% increase in site traffic

Role.

Launched 3 WebUI assets that refreshed outdated content and drove a 5% increase in site traffic

Team.

Florence Chou Sebastian Moreano Mesa Asher Wu Amenze Sholanke Esther Pelaez

Team.

Florence Chou Sebastian Moreano Mesa Asher Wu Amenze Sholanke Esther Pelaez

Info.

Ion, part of YC W24, builds AI-native tool that supports teams from ideation to ship production-ready features.

Info.

Ion, part of YC W24, builds AI-native tool that supports teams from ideation to ship production-ready features.

Role.

Designed features that simplified AI workflows and improved design-to-engineering handoffs

Role.

Designed features that simplified AI workflows and improved design-to-engineering handoffs

Vibe coding tools fall short on scaling.

Project overview & My role

Designing AI-native workflows at a fast-moving startup

Ion is an an AI design tool built for makers and lean product teams, streamlining the design-to-dev workflow to produce components that could be directly used in the product. I joined during a pivotal shift toward AI agents, thereby wearing multiple hats throughout including

  • Spoke with 12+ designers, PMs, and founders to define target user

  • Designed agent-first user workflow over many iterations

  • Published 15+ new components to the team's design system

Key challenges

1) Defining our target user: the tradeoff between empowering creativity vs. speeding automation

1) Defining our user:
the tradeoff between empowering creativity vs. speeding automation

The product was in MVP stage with an intention to sharpen its direction beyond just a vibe code tool. Our goal was to identify a clear market niche and improve long-term sales. Through interviews with teams ranging from 3 to 50 people, I concluded 2 user archetypes and 2 opposite-looking product directions.

Instead of prioritizing workflow-focused users who want to automate certain design tasks, we chose to focus on the hybrid users, teams who value creative exploration but welcome AI-assisted support. This pivot allowed us to build on existing features while aligning with business goals: reframing the product from a vibe code tool into an active collaborative assistant.

2) Redesigning the current user workflow

2) Redesigning the current user workflow

The current product follows a one-sided interaction: users enter prompt and receives a visual feedback. The “prompt-to-response” flow failed to support more complex needs such as iteration variation, the want to integrate research insights, design system request etc.

Existing product workflow follows a one-way path.

Leading research insights

Our opportunity

How might we dynamically involve ion to elevate the design process?

Thought Partner

Thought Partner

Thought Partner

Thought Partner

Users are actively using AI as a second brain.

Although 65% of users used AI for prototyping and copywriting, they express frustrations about the back-and-forth, the limitations of text prompts, and results not ready for production.

What starts as a quick prompt often turns into a fight for accuracy.

Manual vs. Generative

Manual vs. Generative

Manual vs. Generative

Manual vs. Generative

Users want and need creative control to remain authentic.

While 90% of users are familiar with design and AI tools, they prefer the option to edit. Because most AI usage drop-offs are caused by execution limitations between users’ vision and actual outcomes, it becomes crucial to actively involve users' inputs.

While 90% of users are familiar with AI tools, they prefer the option to edit. Most AI usage drop-offs are caused by execution limitations between users’ vision and actual outcomes.

User often need to add some final touches before moving on.

Streamlined Flow

Streamlined Flow

Streamlined Flow

Streamlined Flow

Users seek a cohesive workflow that connect the dots.

Users frequently switched between many tools to finalize and handoff their work. The information is scattered everywhere. Introducing another tool to the current ecosystem only added friction than improving efficiency.

Users frequently switched between many tools to finalize and handoff their work. Introducing another tool to the current ecosystem only added friction than improving efficiency.

The tools should be easy to integrate with users' current workflow.

My contributions at a glance

Enhancing AI workflows while providing more ways to create

Creative Control

Creative Control

Creative Control

Creative Control

Integrating AI functionalities and manual design controls to provide user creative freedom and workflow efficiency

Live cursor

Live cursor

Live cursor

Live cursor

Highlights

To better embed the AI agent into the workflow, we tried multiple modalities of chat interactions to support different fidelities of design changes.

Highlights

To better embed the AI agent into the workflow, we tried multiple modalities of chat interactions to support different fidelities of design changes.

Highlights

To better embed the AI agent into the workflow, we tried multiple modalities of chat interactions to support different fidelities of design changes.

Highlights

To better embed the AI agent into the workflow, we tried multiple modalities of chat interactions to support different fidelities of design changes.

AI Cursor Chat: Create side-by-side

AI Cursor Chat: Create side-by-side

AI Cursor Chat: Create side-by-side

Ion AI lives next to user's cursor. The chat is designed to resemble communication apps to create the collaborative design experience.

By activating live cursor, user can directly iterate within clicks and types.

Cursor + Mini Chat: Prompt & Change

Cursor + Mini Chat: Prompt & Change

Cursor + Mini Chat: Prompt & Change

A chat space is still important when user wants to spin off ideas multiple ways. Now, the old chat space is integrated with live cursor to provide flexible entry points to initiate brainstorming.

01

Smart edit elements on a page

Provide user the flexibility to brainstorm design variations on-page with an AI assistant

02

Generate variations based on user request

Cursor chat and the mini chatbox on the side work hand-in-hand to provide user more spaces to continue the conversation and allow agent to work in the right context

03

Pick a favourite design and apply changes

User can replace a component with a simple click. Moreoever, to ensure user is still the main person driving the design, they can switch to the familiar design interface for final fine-tuning.

Workflow Enhancement

Workflow Enhancement

Workflow Enhancement

Workflow Enhancement

Connects with users' existing workflow and brings AI agent into context through subtle nudges

Slack Integration

Slack Integration

Slack Integration

Slack Integration

Highlight #1

Starting from where the user initializes their idea, ion actively engages the user from where the discussion starts.

Highlight #1

Starting from where the user initializes their idea, ion actively engages the user from where the discussion starts.

Highlight #1

Starting from where the user initializes their idea, ion actively engages the user from where the discussion starts.

Highlight #1

Starting from where the user initializes their idea, ion actively engages the user from where the discussion starts.

Easy context switching

Easy context switching

Easy context switching

Easy context switching

Highlight #2

I created this toggle between brainstorm canvas and design workspace to ease the transition between AI generations and design fine-tune.

Highlight #2

I created this toggle between brainstorm canvas and design workspace to ease the transition between AI generations and design fine-tune.

Highlight #2

I created this toggle between brainstorm canvas and design workspace to ease the transition between AI generations and design fine-tune.

Highlight #2

I created this toggle between brainstorm canvas and design workspace to ease the transition between AI generations and design fine-tune.

Quick Actions

Quick Actions

Quick Actions

Quick Actions

Highlight #3

Users prefer shortcuts to their most-used functionalities. I designed shortcuts via the quick actions menu to reduce friction by surfacing common tasks.

Highlight #3

Users prefer shortcuts to their most-used functionalities. The quick actions menu reduces friction by surfacing common tasks without navigating multiple layers.

Highlight #3

Users prefer shortcuts to their most-used functionalities. I designed shortcuts via the quick actions menu to reduce friction by surfacing common tasks.

Highlight #3

Users prefer shortcuts to their most-used functionalities. I designed shortcuts via the quick actions menu to reduce friction by surfacing common tasks.

Upload UI kits

Pin favourite design

The outcome

Pivoted product direction:
A new pipeline to support product development lifecycle for builders

Pivoted product direction:
A new pipeline to support product development lifecycle for builders

Project outcome

Pivoted product under construction with features shipped

The company has pivoted since the kickoff of the project and heavily invested in the new pipeline as it enhanced the foundation it initially started with. There had been clients

#1 - Interested founder, solid next steps

The founder was highly supportive of the proposed direction and prioritized fleshing out the pipeline as the company transitions to its next stage. Early stage of slack integration and infinite canvas are released.

#2 - New interaction patterns with AI agents

The team challenged the norm of vibe coding tools' interfaces and designed new interaction patterns (cursor, chat, image) to address users' key concerns of lacking enough context when working with AI.

#3 - Forecasting market direction for the next power feature in creative tools

Within a short time, the team has experimented many novel features such as live cursor, audio edits, and node-based component variations. Although they raised doubts at the time, it was now proved with evolving LLM capacities.

In a short span of time, the team has experimented and proposed many novel features such as live cursor, audio edits, and node-based component variations. Though controversial at first, these ideas have since proven viable with the evolution of LLM capabilities.

A Newsletter Viewer

Feature 1 (Shipped)

An all-in-one-place archive that enable the user to read through the most current newsletter and the organization to keep active documentation of all current and past works works with ease

Info.

Ion, part of YC W24, builds AI-native tool that supports teams from ideation to ship production-ready features.

Info.

Ion, part of YC W24, builds AI-native tool that supports teams from ideation to ship production-ready features.

Role.

Designed features that simplified AI workflows and improved design-to-engineering handoffs

Role.

Designed features that simplified AI workflows and improved design-to-engineering handoffs

Team.

Florence Chou Sebastian Moreano Mesa Asher Wu Amenze Sholanke Esther Pelaez

Team.

Florence Chou Sebastian Moreano Mesa Asher Wu Amenze Sholanke Esther Pelaez